Refund policy

At Flavanic, we want you to feel comfortable trying our products as part of your daily routine. If Flavanic is not right for you, we offer a 90 day money back guarantee on your first purchase.

90 Day Money Back Guarantee

We offer a 90 day money back guarantee on your first purchase of each product per household. If you are not satisfied with your first purchase, you may request a refund within 90 days of delivery.

To qualify under the money back guarantee:

  • The refund applies only to the first order of each product per household
  • One refund per product per household is permitted

  • The request must be submitted within 90 days of delivery
  • Proof of purchase is required

Shipping and handling fees are non refundable.

Damaged or Incorrect Items

If you receive a damaged or incorrect product, you must contact us within 15 days of delivery. We will replace the item or issue a refund at no cost to you. Photo verification may be required.

What Is Eligible for a Refund

Refunds are issued only for the following situations:

  • First purchase under the 90 day money back guarantee, when you are not satisfied
  • Receipt of a damaged product

  • Receipt of an incorrect product

Refunds outside these conditions are not available.

Used Product Policy

For money back guarantee claims, the product may be used. However:

  • The guarantee applies only to your first order of that product
  • Subsequent purchases are not eligible for refunds due to dissatisfaction
  • Abuse of the refund program may result in permanent refund eligibility revocation

Return Process

To initiate a return:

  1. Contact our customer support team to receive return authorization

  2. Securely package the item to prevent damage during transit

  3. Ship the return to the address provided after approval

Returns sent without prior authorization will not be accepted. Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect due to our error.

Refund Processing

Once your return is received and inspected:

  • Approved refunds are processed to the original payment method
  • Refunds are issued within 5 to 7 business days
  • Processing times may vary based on your financial institution

Refund Exclusions

Refunds will not be provided for:

  • Products purchased outside the money back guarantee conditions

  • Repeat purchases of the same product after a refund has already been issued

  • Claims based on personal expectations of results

  • Orders placed using discount abuse, fraud, or policy exploitation

  • Products damaged due to misuse, negligence, or failure to follow instructions

Fraud and Abuse Protection

Flavanic reserves the right to:

  • Deny any refund request that violates this policy

  • Permanently restrict refund eligibility for customers who abuse the guarantee

  • Cancel or refuse future orders tied to refund abuse or chargeback fraud

Limitation of Liability

To the fullest extent permitted by law, Flavanic is not liable for any indirect, incidental, or consequential damages arising from the use of our products or the refund process, except where prohibited by law.

Contact Information

To initiate a refund or ask questions, contact our customer support team through our official contact page.